FAQ

1. What types of handbags does Integraliglobal offer? Our collection includes stylish, practical designs such as:

  • Tote bags & shopper bags (structured, unstructured, work & weekend styles)
  • Crossbody bags & saddle bags (hands-free, compact)
  • Shoulder bags & hobos (soft, slouchy, everyday carry)
  • Top-handle bags & mini bags (elegant, polished looks)
  • Evening clutches & party bags
  • Laptop-compatible & travel-friendly bags

All made with premium leather or high-quality vegan leather, modern aesthetics, and smart organization.

2. What shipping options are available? We offer these to U.S. customers:

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0 (our most popular choice!)
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Note: Times are estimates and may vary due to location, holidays, or carrier volume. Free shipping may apply based on order total or promotions.

3. How long will it take to receive my order? Most orders process and ship within 1–3 business days. After shipping:

  • Express: 3–6 business days
  • Standard / Free: 7–14 business days

We’ll email a tracking number as soon as your bag is on its way!

4. Do you ship internationally? Currently, we only ship within the United States. We’re exploring international options — sign up for our newsletter for updates!

5. What is your return policy? We offer a 30-day return window for unused, unworn bags in original condition with tags and dust bag/packaging intact. If an item arrives damaged, defective, or incorrect, contact us within 7 days with photos — we’ll arrange a replacement or refund (including original shipping if it’s our error). Customer pays return shipping unless the issue is ours. See our full Returns page for details.

6. Are your handbags high-quality and genuine? Yes! We use genuine full-grain or top-grain leather (or high-quality vegan leather alternatives), solid hardware (brass, zinc alloy with plating), reinforced stitching, and durable linings. All bags are built to hold shape, resist wear, and look better with age — no fast fashion here.

7. How do I care for my Integraliglobal handbag?

  • Leather bags: Condition occasionally with leather balm, avoid water/rain exposure, store in dust bag with stuffing to maintain shape.
  • Vegan leather: Wipe clean with damp cloth + mild soap, avoid harsh chemicals.
  • Hardware: Wipe with soft cloth, avoid perfume/chemical contact.
  • General: Use stuffing (tissue/paper) when storing to keep structure. Specific care instructions are included with each bag.

8. Have more questions? We’re here to help you find your perfect bag! Email support@integraliglobal.com or use our contact form. We typically respond within 24 hours.